Your Licensing Guide

the City of San Bernardino

Why License?

In accordance with state and local laws, pet licenses are mandatory in the City of San Bernardino. In fact, licenses are mandatory in nearly every community across North America. Why? Because licenses help keep pets and the communities they live in safe. DocuPet was brought on board to simplify and improve pet licensing to benefit not only pet owners like you, but the entire community. DocuPet makes it easy for the City of San Bernardino to deliver a successful pet licensing program with a streamlined software and management solution that makes licensing a breeze for pet owners and administrators alike.

Check out the ways you can license your pet below and feel good knowing that 100% of licensing revenue funds are given to the City of San Bernardino to support important animal welfare initiatives helping to improve your community.

What will you need?

Licensing your pet will require specific information and proof. Having these items at the ready allows for the fastest experience. You have the option to upload a document as a saved or scanned file, or you may take a photo directly from your device on our upload page.

Payment

We securely process payment online and accept all major credit and debit cards as forms of payment.

Documents

Spay/neuter certificate

This document is required to qualify for the discounted rate and is only needed once and will be saved to your pet’s profile upon upload for future renewals. This proof declaring that your pet has been spayed or neutered may be in the form of a statement or receipt from the veterinarian, shelter, or clinic that performed the procedure.

Rabies vaccination proof

This document serves as formal proof that your pet has received a California-approved rabies vaccination. This document may be in the form of a Rabies Vaccination Certificate that has been signed by a veterinarian or certified professional. It is the law that pets must be up-to-date on their rabies vaccinations, so new documents will need to be uploaded to your pets profile as they receive their booster shots.

How to License

  • Online
  • In-person
  • Mail
  • Phone

The fastest and easiest way to license or renew is right here. You’ll create a profile for your pet, upload any necessary documents, process your license registration, and receive purchase confirmations via email. Payment can be made using a credit card or Visa/Mastercard debit card. Each year, you just need to log in to your existing account and renew - it’s super easy!

Renew my pet's license

My pet has a license, but it has expired or will very soon.

Renew now

License a pet for the first time

I've never licensed a pet with the City of San Bernardino before.

License now

In person licensing is available at the following location(s) however it’s important to know you will still receive your tag in the mail:

Don’t forget to check hours of operation, appointment policies, and accepted payment methods prior to heading out.

San Bernardino City Animal Shelter
333 Chandler Place, San Bernardino, CA 92408

If you opt to license via snail mail - keep in mind processing your registration will take a lot longer!

Make sure you complete the below form in full and that it is free of any errors otherwise your registration may not be successfully processed. The fine print is there for a reason so keep an eye out for accepted payment methods, who the check should be made out to, where it should be mailed, and any required supporting documentation.

Pet license form

Download Application Form

If you’re having trouble licensing online and need to get your registration processed in a hurry, you can contact our customer care team and they may be able to process your pet license over the phone. Note that you must have up to date spay/neuter or rabies documents on file and we can only accept credit cards and Visa/Mastercard debit as payment.

DocuPet Customer Care: 1-877-239-6072
Hours of Operation: Monday-Saturday (excluding holidays) from 6:00am-6:00pm PST

City of San Bernardino Details & Fees

Pet licenses are required for all dogs living in the City of San Bernardino. Cat licensing remains voluntary at this time. Licenses are available for 1, 2 or 3 year terms and must be renewed prior to the expiration date. You will receive reminders from us about upcoming license expirations via mail, phone, and email.

Dog Licenses 1 Year Fee 2 Year Fee 3 Year Fee
Altered Dog $24.00 $42.00 $54.00
Unaltered Dog $96.00 N/A N/A
*Senior Altered Dog $12.00 $24.00 $36.00
*Senior Unaltered Dog $96.00 N/A N/A
Cat Licenses (Voluntary) 1 Year Fee 2 Year Fee 3 Year Fee
Altered Cat $10.00 $15.00 $20.00
Unaltered Cat $30.00 N/A N/A
*Senior Altered Cat $5.00 $8.00 $12.00
Altered Dog
1 Year Fee $24.00
2 Year Fee $42.00
3 Year Fee $54.00
Unaltered Dog
1 Year Fee $96.00
*Senior Altered Dog
1 Year Fee $12.00
2 Year Fee $24.00
3 Year Fee $36.00
*Senior Unaltered Dog
1 Year Fee $96.00
Altered Cat (Voluntary)
1 Year Fee $10.00
2 Year Fee $15.00
3 Year Fee $20.00
Unaltered Cat (Voluntary)
1 Year Fee $30.00
*Senior Altered Cat (Voluntary)
1 Year Fee $5.00
2 Year Fee $8.00
3 Year Fee $12.00

Voluntary cat licenses are available in the City of San Bernardino. Although not required, licensing your cat is a great way to help ensure their safety.

A replacement City of San Bernardino tag is available for a $6.00 fee or at no additional charge when you license your pet.

A valid rabies certificate is required to complete the licensing process. You must upload or present your certificates at time of purchase.

All licenses expire the day they were purchased, 1 2, or 3 years in the future depending on the term of the license purchased, so long as the rabies vaccination remains valid for the duration of the chosen license. If your pet’s rabies vaccination expires prior to the selected license term, the license will expire on the rabies vaccination expiration date.

A spay/neuter certificate is required to qualify for the discounted rate.

A late fee of $25.00 will apply 30 days following license expiration.

*Pet owners must be 60+ or older with an altered pet to qualify for senior citizen rates.

Licenses are required for all dogs over 4 months of age.

Frequently Asked Questions

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HELP DESK

Visit our Help Desk for more information: https://docupetinc.zendesk.com/hc/en-us

PROGRAM AND PARTNERSHIP

You may have entered your address incorrectly or we may not have your address in the address database for your community. Please double-check all spelling and ensure you are using the abbreviated form for your street type ex. St instead of Street. You may contact the City of San Bernardino directly if you believe you reside within their jurisdiction but your address is not being accepted by the system.

LICENSING OPTIONS, DATES, AND LOCATIONS

No refunds are provided on licenses purchased regardless of circumstances.

In the City of San Bernardino, a pet license may not be valid at any time that a pet's rabies vaccination is not current.

All pets over the age of 4 months are required to be licensed.

Licenses expire at the end of the license term selected unless your pet's current rabies vaccination expiration date falls prior to the end of the term. A license cannot be valid at any time a pet's rabies is expired. If you provide new proof of rabies expiration extending beyond the original term selected prior to the license expiration date, your pet's license may be extended to the full term originally selected.

You may license in person at the City of San Bernardino located at:
333 Chandler Place, San Bernardino, CA 92408

Licenses are required to be renewed prior to the expiration date each year.

FEES AND FINES

If your community requires proof of spay/neuter for your pet in order to receive a discounted licensing rate, you will need to upload the appropriate documentation stating that your pet has been spayed/neutered to your online account. Once the documentation has been approved by the City of San Bernardino, you will be eligible to receive the new discounted rate. Otherwise, you can visit the City of San Bernardino in person at:
333 Chandler Place, San Bernardino, CA 92408

For all online orders, a processing fee is applied on license purchases at a rate of 2.65% + $0.25 per transaction.

Please visit the City of San Bernardino in person if you are qualifying for this rate for the first time. They are located at 333 Chandler Place, San Bernardino, CA 92408
Once the team there verifies your designation you will be able to renew online in future years.

Please visit the City of San Bernardino in person if you are qualifying for this rate for the first time. Once the team there verifies your designation you will be able to renew online in future years.

Late fees come into effect if a license is not renewed within 30 days of the original expiration date.

TAGS

Please visit in person at the following location:
333 Chandler Place, San Bernardino, CA 92408

ACCOUNT UPDATES

If you are moving, please be sure to update your address by logging into your online account and navigating to your Profile Settings page. Even though you are moving, you’ll still be able to keep your pet's tag and access your pet's online account. However, your current license may not be valid in the new community you are moving to. Please get in touch with the pet licensing provider in the new community you are moving to in order to find out more information.

CITY INFORMATION AND CITY ORDINANCES

The following species are required to be licensed: Dogs are mandatory and cats are voluntary

DOCUMENT SUBMISSION

A valid rabies proof is required to purchase a pet license. A 60 day temporary license may be issued if you do not have rabies proof at the time of licensing. Proof of spay/neuter is required to receive the discounted altered rates.

You will need to complete the required paperwork and visit the City of San Bernardino in person to qualify for the spay/neuter exemption.

To license your pet, you will be required to show proof that the pet's rabies vaccination is current. Documentation is also required to verify that a pet has been spayed or neutered and must be provided in order to receive the discounted rate. Requiring documentation ensures that provided pet information is accurate, which is critical for identification and safety reasons.

If you can’t locate the document you received after the procedure was done, you will need to contact your vet to obtain your pet's records. Be sure to specify any and all pets you require documentation for.
Once you’ve got the paperwork in your hands, take a look to ensure:

  • The document provided is the right type of proof required.
  • Pet and pet owner account data matches your own.
  • The document is clear and legible.

Documentation uploaded via the online system is typically reviewed within two to three business days.

A rabies proof is required to prove that your pet has been vaccinated against rabies. A rabies proof identifying your pet as spayed/neutered or a spay/neuter proof may be accepted as documentation of sterilization.